Privacy Policy

Tony Win Studio Privacy Policy

At Tony Win Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, whether you interact with us online or in person. By using our services, you agree to the terms outlined in this policy.

Overview

Tony Win Studio specializes in providing printing services for customized shirts and hoodies. We operate both an online store and offer in-person services. In order to provide our services effectively and efficiently, we may collect and process personal information from our customers. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

  1. Personal Information: When you place an order with us, whether online or in person, we may collect personal information such as your name, contact details (email address, phone number, shipping address), and payment information (credit/debit card details or other payment methods).

  2. Order Details: We may also collect information related to your orders, including product preferences, customization options, and transaction history.

  3. Communication: If you contact us via email, phone, or social media platforms, we may retain records of our communication for customer support purposes.

  4. Website Usage Data: When you visit our website, we may collect usage data such as your IP address, browser type, device information, and pages visited. This information helps us improve our website and customize your online experience.

How We Use Your Information

  1. Order Fulfillment: We use the information you provide to process and fulfill your orders, including shipping products to your designated address and contacting you regarding your order status.

  2. Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

  3. Marketing and Promotions: With your consent, we may send you promotional emails or newsletters about our products, special offers, or upcoming events. You can opt out of receiving marketing communications at any time.

  4. Website Improvement: We analyze website usage data to understand how visitors interact with our website and make improvements to enhance the user experience.

  5. Legal Compliance: We may process your personal information to comply with legal obligations, such as tax requirements or responding to lawful requests from law enforcement agencies.

Sharing and Selling Personal Information

We do not share or sell your personal information to third parties for their own marketing purposes.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us analyze website traffic, customize content, and deliver targeted advertisements. You can control cookies through your browser settings and opt out of certain tracking by adjusting your preferences.

Data Security and Retention

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We store your data securely and retain it only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

  1. Access and Correction: You have the right to access and update your personal information held by us. If you believe that any information we hold is inaccurate or incomplete, please contact us to request corrections.

  2. Data Portability: You may request a copy of your personal data in a structured, machine-readable format for transfer to another organization.

  3. Deletion: You have the right to request the deletion of your personal information from our records, subject to certain exceptions such as legal requirements or contractual obligations.

  4. Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in our emails or contacting us directly.

Third-Party Services

We may use third-party service providers to assist us in operating our business and providing services to you. These third parties may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at Support@tonywinstudio.com

Thank you for choosing Tony Win Studio!